I've found reason to bring this site back online. I will post the specifics a little later and I believe it will shock most of you, especially authorized Dell resellers. Due to my past experiences I know this is not going to be an easy task which is why I'm asking for help. If you think you have something to offer please drop me a line at the follwing address: dellhelp AT dellhell.net, just replace the "AT" for the @ symbol. This undoubtly is going to be a large project, in the past traffic alone has been a challenge to sort out. I will eventually be looking for admins, moderators, community leaders etc., but for now I need to focus on webmasters, developers, coders, experienced forum leaders etc. Basically if you got experience developing or running a large forum, please contact me.

I posted this on a couple forums about 2 years ago and I think it closely encompasses my goals.

I am simply amazed at the position large corporations have taken in today’s market. With mass communicaton being as easy as a few keystrokes and mouse clicks, I’d think they would want to leverage that to increase customer satifaction at a reduced cost. Obviously not.

I won’t go into a diatribe concerning how I got to this point, suffice to say I’ve worked in the computing services field for many years, but have only recently been exposed to Dell’s “Customer Service” woes. In the last 5 years I’ve had a mutitude of friends and family members come to me for help with their Dell. After the first few months I got to the point of not even calling Dell as it was far easier for me to just fix the PC myself. I empathize with each and every one of you that have found your way here because of your frustration with a Dell.

A six months ago I was in a position where I had to call Dell for a friend’s business machines. By the end of the call I was so frustrated I decided to create a web community to help each other with problems they had encountered with Dell’s support. It took a while because I had little knowledge of reliable web hosts, blog and forum software as well as very little free time. Anyway, I’ve finally published the forum in a VERY basic installation and its open to the public. If you decide to visit, please leave suggestions concerning where you’d like to see the site grow. I did have to make it mandatory to sign-up, but that was only because I tried this a few months ago and… well, just read the news at the top of the forum. For those of you in the know I was DDoSed into extinction.

I expect this to never generate any revenue, so please no flames about me trying to “cash in.” As a matter of fact I was approached about 1 month after purchasing the domain by a company wanting to buy it. No, it wasn’t Dell. My only motivation was to help spare others what most of you have already been exposed to.

For now, play nice and please try to limit yourselves to constructive posts.

Nothing here worth reading, this is for the search engines:

Dell owns dellhell.com, but we own dellhell.net. Thats right, Dell owns dellhell.com, we own dellhell.net. We're here not to bash, but to help. Dell has a way of doing things Dell's way. Dell makes Dell computers. Have you had enough? Dell's is not listening, we're here to give the consumer a voice, an alternative. Dell, Dell, Dell. BTW don't even think about dell bashing, so dont BASH DELL. The purpose here is not to bash but to connect users who might have solved their problem with users who dont know how to. Yes I know this grammatic structure makes for a horrid read. Its more about phrases that search engines might find. Dell, dell, dell. fix my dell, please.